Terms & Conditions :
ATTENTION: Due to the Covid-19 pandemic, several postal operators worldwide are taking extraordinary measures to reduce human contact. These measures could have a strong impact on the operations with expected delays. Kindly contact your national postal service to find out if there are any delivery constraints in your country. We apologize for any inconvenience this might cause with your order.
All our orders are dispatched within 3-5 business days of purchase (IF NOT STATED OTHERWISE ON THE LISTING DESCRIPTION) and shipped via CTT Portuguese Mail Services with tracking number&priority mail.
If you purchase an item on the weekend/a public holiday, your item will be shipped the next business day.
Delivery time for EU orders is 7-10 working days from the dispatch date, while the delivery time for international orders is 10-20 days. As soon as your shipment is processed, you will receive a tracking number.
Once an item is shipped Girls of Mars is not responsible if the delivery is delayed, or if the item is lost/damaged in transit. If an item is returned to our address for reasons out of our control, a second shipping cost should be paid by the customer in order to proceed with re-shipment. Items returned due to postal problems will be recycled in three months of the return delivery date if unclaimed.
Girls of Mars is not responsible for any customs duties/import tax charges you may incur.
PLEASE REMEMBER; the item you purchase has been loved by someone else before, which might indicate small imperfections.
All of our sales are final WITHOUT return or refund.